Privacy and cookies
Who we are
Ashtown Medical Centre is a private medical practice in Ashtown, Dublin 15. We’re the data controller for any personal information you share with us through this website or during your care.
What we collect
When you book a visit, we ask for the basics - your name, phone number, email, and what you’d like to see us about. During your appointment, the clinician records the clinical notes that make up your medical record.
We also see aggregate traffic stats for the website itself - for example, “500 people visited the orthopaedics page this month.” These are anonymous; they don’t identify you.
Why we use it
To care for you: schedule appointments, get in touch about your visit, keep the clinical records Irish law requires us to keep, and process payments.
We don’t sell your data. We don’t share it for marketing. We don’t use it for advertising.
Cookies
We’ve tried to keep cookies on this site simple. Here’s the full picture:
The site itself sets no tracking cookies. Pages load, you read them, you leave - nothing follows you across sessions or other websites.
Third-party content loads only when you click. Our contact page has a “Load map” button instead of an embedded Google Map. The booking dialog opens iGabinet only after you press “Book online”. This is deliberate: until you click, Google and iGabinet receive nothing about you. Once you do, they set their own cookies - that click is your consent.
Analytics are privacy-friendly and cookie-free. We use Cloudflare Web Analytics, which gives us aggregate page-view counts without identifying individual visitors and without setting tracking cookies.
Managing cookies. You can clear or block cookies in your browser at any time. Doing so may affect parts of Google Maps or iGabinet that you’ve already loaded; the rest of the site will work normally.
Who else sees your data (sub-processors)
A small handful of services help us run the practice and the website:
- iGabinet - runs the online booking flow when you click “Book online”.
- Google - provides the map embed when you click “Load map” on the contact page.
- Cloudflare - hosts the website and provides edge SSL and basic security.
That’s it. We don’t use third-party email marketing, CRM, ad networks, or analytics that profile individuals.
How long we keep it
Clinical records are kept for the period required by Irish law and Medical Council guidelines. Booking and contact information is kept while it’s useful for your care and removed when it’s no longer needed.
Your rights
Under GDPR you can ask us to:
- show you the personal data we hold about you,
- correct anything that’s inaccurate,
- delete data we no longer need to keep,
- restrict or object to certain processing,
- export your data in a portable format.
Email ashtownclinic@gmail.com and we’ll get back to you. If you’re not happy with our response, you can complain to the Data Protection Commission at dataprotection.ie.
Get in touch
Questions about this page, or about how we handle your data, are always welcome - our contact details are in the footer.